---
title: Auction Buyer | Support Home
description: Learn all about the process of bidding, buying and paying on our auction platform with answers to our most frequently asked questions.
---

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- [English](https://help.carandclassic.com/auction-buyer)
- [Français](https://help.carandclassic.com/fr/acheteur-aux-enchères)
- [Italiano](https://help.carandclassic.com/it/acquirente-dellasta)

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- - [English](https://help.carandclassic.com/auction-buyer)
    - [Français](https://help.carandclassic.com/fr/acheteur-aux-enchères)
    - [Italiano](https://help.carandclassic.com/it/acquirente-dellasta)

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 Car & Classic Support

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1. [Support Home](https://help.carandclassic.com/)
2. [Auction Buyer](https://help.carandclassic.com/auction-buyer)

# Auction Buyer

 Learn all about the process of bidding, buying and paying on our auction platform with answers to our most frequently asked questions.

## Bidding

- [How do I register to bid?](https://help.carandclassic.com/how-do-i-register-to-bid-1)
- [How do I bid on an auction?](https://help.carandclassic.com/how-do-i-bid-on-an-auction)
- [How does bidding actually work?](https://help.carandclassic.com/how-does-bidding-actually-work)
- [How do reserves work?](https://help.carandclassic.com/how-do-reserves-work-2)
- [Can a reserve be changed mid-auction?](https://help.carandclassic.com/can-a-reserve-be-changed)
- [What's a pre bid?](https://help.carandclassic.com/whats-a-pre-bid)

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## Auction Timings

- [When do auctions end?](https://help.carandclassic.com/when-do-auctions-end-1)
- [What is "sniping" and how do you prevent it?](https://help.carandclassic.com/what-is-sniping-and-how-do-you-prevent-it)

## Fees & Payments

- [Do I need to pay a fee to Car & Classic if I win an auction?](https://help.carandclassic.com/do-i-need-to-pay-a-fee-to-car-classic-if-i-win-an-auction-1)
- [What happens if I win an auction and how does payment work?](https://help.carandclassic.com/what-happens-if-i-win-an-auction-and-how-does-payment-work-1)
- [What is the “service fee” and what does it cover?](https://help.carandclassic.com/what-is-the-service-fee-and-what-does-it-cover)
- [What happens if my service fee isn’t taken?](https://help.carandclassic.com/what-happens-if-my-service-fee-isnt-taken)
- [Can I pay by card or PayPal?](https://help.carandclassic.com/can-i-pay-by-card-or-paypal-1)
- [What is pre-authorisation and how does it work?](https://help.carandclassic.com/what-is-pre-authorisation-and-how-does-it-work)

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## Auction Details

- [Can I find out the reserve of a vehicle?](https://help.carandclassic.com/can-i-find-out-the-reserve-of-a-vehicle-1)
- [How do I know if a seller is legitimate?](https://help.carandclassic.com/how-do-i-know-if-a-seller-is-legitimate)
- [Can I trust the vehicle description?](https://help.carandclassic.com/can-i-trust-the-vehicle-description)
- [How do I find out more about a vehicle?](https://help.carandclassic.com/how-do-i-find-out-more-about-a-vehicle)
- [How do I arrange a viewing?](https://help.carandclassic.com/how-do-i-arrange-a-viewing)
- [How do I collect the vehicle?](https://help.carandclassic.com/how-do-i-collect-the-vehicle)
- [What is “Make an offer” and how does it work?](https://help.carandclassic.com/what-is-make-an-offer-and-how-does-it-work-1)

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## Help

- [What happens if the vehicle doesn't match the description?](https://help.carandclassic.com/what-happens-if-the-vehicle-doesnt-match-the-description)
- [I've won an auction but can I withdraw?](https://help.carandclassic.com/ive-won-an-auction-but-can-i-withdraw)
- [What if something goes wrong?](https://help.carandclassic.com/what-if-something-goes-wrong-1)
- [Where can I find your full terms & conditions?](https://help.carandclassic.com/where-can-i-find-your-full-terms-and-conditions)

- [Auction Seller](https://help.carandclassic.com/auction-seller#main-content)

    - [Fees & Payments](https://help.carandclassic.com/auction-seller#fees-payments)
    - [Auction Timings](https://help.carandclassic.com/auction-seller#auction-timings)
    - [Creating a Listing](https://help.carandclassic.com/auction-seller#creating-a-listing)
    - [Auction Details](https://help.carandclassic.com/auction-seller#auction-details)
    - [Making Changes](https://help.carandclassic.com/auction-seller#making-changes)
    - [Bidders](https://help.carandclassic.com/auction-seller#bidders)
    - [Help](https://help.carandclassic.com/auction-seller#help)
- [Auction Buyer](https://help.carandclassic.com/auction-buyer#main-content)

    - [Bidding](https://help.carandclassic.com/auction-buyer#bidding)
    - [Auction Timings](https://help.carandclassic.com/auction-buyer#auction-timings)
    - [Fees & Payments](https://help.carandclassic.com/auction-buyer#fees-payments)
    - [Auction Details](https://help.carandclassic.com/auction-buyer#auction-details)
    - [Help](https://help.carandclassic.com/auction-buyer#help)
- [Car & Classic Insurance](https://help.carandclassic.com/car-classic-insurance#main-content)

    - [About Car & Classic Insurance](https://help.carandclassic.com/car-classic-insurance#about-car-classic-insurance)
    - [Policy Management](https://help.carandclassic.com/car-classic-insurance#policy-management)
- [Auction Comments & Viewing Requests](https://help.carandclassic.com/auction-comments-viewing-requests#main-content)

    - [Help](https://help.carandclassic.com/auction-comments-viewing-requests#help)
- [Adverts - Private](https://help.carandclassic.com/adverts-private#main-content)

    - [Buyer](https://help.carandclassic.com/adverts-private#buyer)
    - [Seller](https://help.carandclassic.com/adverts-private#seller)
    - [Help](https://help.carandclassic.com/adverts-private#help)
- [Adverts - Trade](https://help.carandclassic.com/adverts-trade#main-content)

    - [Creating an Advert](https://help.carandclassic.com/adverts-trade#creating-an-advert)
    - [Fees & Payments](https://help.carandclassic.com/adverts-trade#fees-payments)
    - [Account Management](https://help.carandclassic.com/adverts-trade#account-management)
    - [Help](https://help.carandclassic.com/adverts-trade#help)
- [Fees, Payments & Escrow](https://help.carandclassic.com/fees-payments-escrow#main-content)

    - [Help](https://help.carandclassic.com/fees-payments-escrow#help)
- [Importing, Exporting & Shipping](https://help.carandclassic.com/importing-exporting-shipping)
- [Contact Us](https://help.carandclassic.com/contact-us)
- [Terms & Conditions](https://help.carandclassic.com/terms-conditions)

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