What happens if I win an auction and how does payment work?

If you’re the highest bidder when the auction ends and the reserve has either been met or there is no reserve then you’ll win the auction when the timer hits zero. You will have to provide your own fanfare though, sorry.

When you win an auction or an offer is accepted, the service fee that was displayed prior to bidding will be charged to your registered card in order to secure the vehicle. The service fee is in addition to any winning bid or offer amount and varies depending on the cost of the vehicle. Starting from as little as £/€300 the exact fee is clearly displayed upfront before any bid is placed so you always know exactly how much you'll be charged for each auction if you win.

It covers the cost of our various auction and escrow services and allows us to continue to provide a secure and professional platform from which to transact safely.

Once we've received the service fee payment we’ll email you clear instructions on how to pay the winning bid amount into our secure escrow account via bank transfer. Please be aware that transfers can take one business day to clear from a GBP bank account, or 3-5 business days from international accounts.

We're here to help though, so if you require any assistance simply email us at auctions@carandclassic.com and one of the team will be on hand to assist.

Once the full funds have arrived in our secure account, we’ll share the seller’s contact details with you and vice versa so that you can arrange the handover. Once you’ve collected the keys, both you and the seller confirm the handover has taken place by clicking the relevant notifications in your Car & Classic account. The funds will then be released after both parties have confirmed everything is tickety-boo. Happy days!