If you’re the highest bidder and the reserve has been met, or the auction has no reserve, you’ll win the auction when the timer ends.
When you win an auction, we’ll automatically take a non-refundable secure payment fee from the card registered to your account to secure the vehicle. If we are unable to automatically charge your registered card, we will send you a link to pay your secure payment fee. You cannot proceed with the purchase of the vehicle without paying the secure payment fee. Secure payment fees are dynamic, depending on the cost of the vehicle and are an extra cost on top of the winning bid amount.
Once the secure payment fee is paid, we’ll email you instructions on how to pay the winning bid amount into our secure account via bank transfer. Transfers can take 1 business day to clear from a GBP bank account, or 3-5 business days from international accounts. Please follow the instructions clearly and if you require any assistance, email us at auctions@carandclassic.com and one of the team will be happy to help.
Once the funds arrive in our secure account, we’ll share the seller’s contact details with you and vice versa to arrange the handover. When you’re ready to collect the keys, both you and the seller confirm the handover has taken place by clicking the relevant notifications in your Car & Classic account. The funds will be released as soon as both parties have confirmed.