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My bank doesn’t recognise Mangopay, what should I do?

Firstly, don't panic! MANGOPAY are a secure and trusted third-party financial services provider, but we can appreciate some banks may not have heard of them. 

MANGOPAY is an FCA-regulated electronic money institution (EMI) that manages our secure payment service. The bank account used for our secure UK payments is a UK-based Barclays Corporate Account, owned and operated by MANGOPAY. For all EU payments, the bank account used is a French based Arkea Bank Account, owned and operated by MANGOPAY.

MANGOPAY was created in 2013 and is approved as an EMI by the Financial Sector Regulator (CSSF). MANGOPAY's head office is in Luxembourg. We ask you let your bank know this, and if you have any further issues, please contact our Customer Success team at auctions@carandclassic.com, who can provide further information to assist.