What protection do I have if the car is not as I had hoped?

All vehicles sold via auction are sold as seen. By bidding, you enter into a legal agreement to pay for the vehicle if you are the winner. When you collect your vehicle, if there’s a significant difference between the listing and the vehicle itself, Car & Classic will launch an investigation. Asking questions about the car before bidding, and arranging to see the car in person, can reassure you that the car is as described. 

Our secure escrow account offers the chance of a refund should the funds not be released, however, if funds are released, Car & Classic is not able to offer a refund.

All disputes are between buyer and seller.