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How do I release funds from the secure escrow account?

You don't have to worry about that as we'll take care of it all for you. We’ll send you an email to let you know we’ve received the funds and within that email will be clear instructions and a link to “confirm vehicle handover”. Both the buyer and the seller will be asked to confirm the vehicle handover has taken place and only then will the funds be released from our secure account and sent to the seller.

Transfers are only made on weekdays and the funds should clear within one business day for GPB bank accounts and three to five business days for EUR accounts. If the vehicle handover takes place on a weekend, the payment will be set up but won’t clear until the next business day. Capeesh?